General terms and conditions of sale

1 – Legal notice

BAUMANIERE LA BOUTIQUE

Registered office: SAS BAUMANIERE
Address: Mas de Baumanière – 13520 – Les Baux-de-Provence
RCS : 735780116
SIRET : 735 780 116 00019

For any suggestion or information concerning the website, you can write to the following e-mail address: communication@baumaniere.com

2 – PURPOSE

These General Conditions of Sale (hereafter “G.C.S.”) define the terms and conditions according to which any person (hereafter “the Client”) orders and purchases the products sold by the company Baumanière Boutique (hereafter “Baumanière La Boutique”), within the framework of a distance selling system on the internet, for goods defined in the sales catalogue of the websites www.baumaniereboutique.com (hereafter “the Site”)

3 – APPLICATION OF THE GENERAL CONDITIONS OF SALE

3.1. These G.S.C. are brought to the attention of the Customer to enable him to place an order.

3.2. The fact that the Customer fills in an order on the Site and confirms the order implies full and complete acceptance of these G.S.C., which alone shall be applicable to the following contract.

3.3. Baumanière La Boutique reserves the right to modify all or part of these GTC at any time.

4 – CHARACTERISTICS OF THE GOODS OFFERED

4.1. The products offered to the Client are those which appear in the catalogue published on the site within the limits of available stocks and subject to the proper functioning of the site.

4.2 Each product is presented with a photograph and a description prepared by Baumanière La Boutique. The descriptions are intended to present to the Client the essential characteristics of the products before the final order is taken and can in no way engage the responsibility of Baumanière La Boutique. The photographs of the products are provided for information only and are not contractual.

4.3. The prices are inclusive of all taxes.

5 – ORDER TAKING AND CONFIRMATION

5.1. Placing an order on the site involves opening a Customer Account by entering two identifiers: an e-mail address and a password. These identifiers are and must be kept confidential. The right of access by the Client to the identifiers can be made by simple request to Baumanière’s Internet Client Service, who will only reply by e-mail to the address used when creating the Client Account.

5.2. In order to place an order, the Client undertakes to fill in the elements of the order with precision and rigour. In this respect, he/she undertakes to fully complete the various sections necessary for the proper processing of his/her order:

Choice of product(s)
Choice of billing address
Choice of delivery address (in the case of home delivery)
Choice of delivery date
Choice of payment method
Verification and validation of the order and the General Terms and Conditions of Sale
Payment of the order in accordance with the terms and conditions

5.3. Baumanière will confirm the order and its payment:

On the site, following payment
By electronic mail to the email address indicated by the client

5.4 Modifying an Internet order
For any modification to the order (billing address, delivery address, delivery date or content of the order), the Client must contact the Internet Customer Service at the latest 2 working days before the delivery date. By e-mail: secretariat@baumaniere.com or via their customer area. In the event of modification or cancellation of the order or delivery conditions, a refund will be made to the Customer either in the form of a credit note or a refund to the bank account used for the order.

5.5. Baumanière reserves the right to refuse an order in the event of the client failing to fulfil one of its obligations and more generally to refuse any order that is abnormal or incomplete for any reason whatsoever. The order is only definitive after confirmation by Baumanière. Baumanière will confirm to the client the acceptance of their order by email or, if applicable, its refusal within 48 working hours of the order being placed on the internet.

6 – MEANS OF PAYMENT

6.1. Payment for the products is made by VISA or MASTERCARD credit card, online from the secure payment system of the Baumanière La Boutique banking establishment. The validation of the payment by credit card is immediate.

6.2. To be registered the order must be paid in full. Unpaid orders cannot be processed.

6.3. 100% of the amount will be debited

7 – PROOF

7.1. Baumanière, via its host, keeps the order forms and invoices in its computer system and in reasonable conditions of security.

7.2. Consequently, the computerised records of the host constitute a reliable and durable medium that can be produced as proof.

8 – SHIPPING/DELIVERY

All our products are shipped with the utmost care to ensure optimal delivery. Deliveries are only made to homes in mainland France.
Insurance: The products are insured by us during transport.
At the time of delivery: make any written reservations on the delivery note of the carrier, to prevent a possible complaint.

9 – RIGHT OF WITHDRAWAL

9.1. The 7 day withdrawal period does not apply to contracts for the supply of perishable food products, such as the goods sold by Baumanière. The client may not take advantage of this.

10 – OUT OF STOCK

10.1. The products sold on the site are offered within the limits of available stocks. A product that has become unavailable will be withdrawn from the catalogue of products available for distance selling as soon as possible. 10.2. However, in the event of a stock shortage, Baumanière will contact the Client by telephone or email as soon as possible to agree with them:

to postpone the delivery until the product is restocked, where possible
to replace the product with another equivalent in quality and price.